CGC Grading

Slabsy CGC Group Submission Service Terms of Service

Version cgc-group-submission-2026-05-20

These Terms of Service govern participation in Slabsy's CGC Group Submission Service. By submitting a CGC grading request, accepting these terms, or making payment to Slabsy, the customer agrees to be bound by these terms in their entirety. Slabsy may modify these terms at any time, and continued participation in the service after an update constitutes acceptance of the updated terms.

1. Overview of Service

Slabsy operates as a submitter for CGC Cards and facilitates CGC card grading requests for approved customers.
The current CGC workflow is a Quick Submit workflow. Customers provide submission-level information such as card count, declared shipment value, contact details, return address, payment preference, and shipment tracking. Slabsy does not currently require a card-by-card manifest for this workflow.
Slabsy may create a portal request, invoice, and internal staff packet before payment is received. Unpaid internal packets are administrative references only. Slabsy will not create, transmit, or pay for the official CGC order until required cleared payment has been received.
After payment clears and the CGC order is prepared, Slabsy provides customer-facing submission instructions and CGC paperwork when available.
Slabsy does not take physical possession of cards in the CGC workflow. Customers ship cards directly to CGC's facility. Slabsy is not a shipping service, storage facility, or grading company.

2. Rate Schedule

CGC pricing is determined by Slabsy's active CGC rate schedule, the customer account's applicable pricing settings, and the calendar-month volume calculation shown in the Slabsy portal at the time the request and invoice are created.
The rate snapshot shown at invoice creation applies to that submission unless Slabsy later adjusts the invoice for count reconciliation, additional CGC charges, return shipping reconciliation, or other agreed adjustments.
Prices are subject to change for future submissions. Pricing changes do not automatically modify a submission that has already been invoiced unless Slabsy and the customer agree otherwise or CGC count/fee reconciliation requires an adjustment.
Estimated return shipping may be included upfront and reconciled later after CGC, carrier, insurance, destination, or service-level information is known.

3. Payment Terms

Full payment of the open Slabsy invoice is required before Slabsy creates, transmits, or pays for the official CGC order.
Submitting the intake form creates a Slabsy portal request and invoice; it does not by itself mean that the official CGC order has been transmitted to CGC.
No refunds will be issued once the official CGC order has been created and transmitted to CGC, except that CGC grading fees paid on the customer's behalf may be refunded if CGC confirms in writing that the customer's shipment was never received.
Payment does not cover inbound shipping from the customer to CGC unless the customer purchases a Slabsy-provided label or Slabsy agrees otherwise in writing.
The customer remains responsible for any additional amounts invoiced by Slabsy, including return shipping reconciliation, card-count reconciliation, CGC pass-through charges, shipping labels, adjustments, or payment-method fees.

4. Declared Card Count

The customer is responsible for submitting an accurate card count at intake.
If CGC's official intake count is higher or lower than the declared count, Slabsy may manually adjust the invoice to reflect the actual count and the applicable rate tier.
If the actual count exceeds the declared count, Slabsy may invoice for the additional cards at the rate Slabsy determines applies to the reconciled submission, including any lower per-card rate that applies because of volume.
Slabsy relies on CGC's official intake count as the authoritative figure. Count disputes must be raised with CGC directly.

5. Customer Shipping Responsibilities

The customer bears sole responsibility for inbound shipping to CGC, including packaging cards according to CGC's current guidelines, protecting cards for transit, selecting a carrier and service level, purchasing appropriate insurance, and retaining shipment proof.
The customer must use the delivery address and submission instructions provided by Slabsy and CGC for the specific order.
The customer must provide Slabsy with a valid and active tracking number, unless a Slabsy-provided label automatically supplies tracking.
Slabsy is not responsible for loss, damage, theft, delay, misdelivery, improper packaging, carrier errors, insurance issues, or any other issue arising from the customer's shipment to CGC.
Slabsy's operational obligations related to submitted cards begin only after CGC confirms intake of the submission.
The customer is responsible for return shipping charges from CGC to the customer. Slabsy may estimate those charges upfront and reconcile the invoice later when final costs are known.

6. Additional Charges Assessed by CGC

Slabsy pays CGC grading fees on the customer's behalf after required payment clears and the official CGC order is created.
CGC may assess additional fees, including tier upgrades, research fees, improperly completed form fees, service changes, insurance adjustments, return shipping adjustments, or other CGC charges.
All additional CGC charges are the customer's responsibility. Slabsy may notify the customer and invoice those charges before graded cards are returned or before the account is treated as settled.
Slabsy will not voluntarily pay additional CGC fees on the customer's behalf without prior written agreement or advance payment unless Slabsy chooses otherwise at its discretion.

7. Submission Information Accuracy

For the current Quick Submit workflow, the customer is responsible for accurate submission-level information, including card count, declared shipment value, submitter contact information, return address, payment preference, and shipment tracking.
Declared values should reflect a good-faith estimate of the submitted cards' fair market value in graded condition where applicable.
Errors or omissions may cause delays, rejected shipments, additional fees, invoice adjustments, or incorrect CGC processing, and remain the customer's responsibility.
Slabsy may offer future CGC services that require card-by-card details such as card name, set, year, variant, or declared value per card. If those services are offered, the customer will be responsible for the accuracy of that additional information.

8. Prohibited Submissions

By submitting cards through Slabsy, the customer represents that all submitted cards are genuine, unaltered, not counterfeit, legally owned by the customer or submitted with proper authorization, and not subject to ownership disputes.
Cards that are counterfeit, altered, trimmed, restored, chemically treated, or otherwise prohibited by CGC may be rejected, confiscated, returned at the customer's expense, or handled according to CGC policy.
No refund for Slabsy's service will be issued for prohibited submissions after the official CGC order has been created, except as otherwise required by applicable law or agreed by Slabsy in writing.
The customer indemnifies Slabsy from legal or financial consequences arising from the submission of inauthentic, altered, unauthorized, or otherwise prohibited cards.

9. Grading Outcomes and Turnaround Times

Slabsy does not guarantee any grade, label, designation, population result, turnaround time, or market value outcome.
CGC grading decisions are made solely by CGC and are outside Slabsy's control. Grade disputes, label concerns, and grading outcome questions must be directed to CGC.
CGC turnaround times are estimates only. Slabsy does not issue refunds, credits, or compensation because of CGC processing delays, backlogs, service disruptions, or carrier delays.

10. Outstanding Balances

The customer is responsible for all amounts owed to Slabsy, including the initial CGC invoice, card-count reconciliation, return shipping reconciliation, optional Slabsy label charges, additional CGC fees, payment-method fees, and approved adjustments.
Outstanding balances must be resolved before Slabsy treats the submission as settled, provides final administrative support for the order, or coordinates any available return-shipping or release-related action.
Slabsy may pause support, withhold nonessential documents, restrict future submissions, or decline additional work for accounts with unpaid balances.

11. General Provisions

All submissions must be initiated through Slabsy.com or by email to sales@slabsy.com.
Slabsy's total liability for any CGC submission will not exceed the amount paid by that customer to Slabsy for that submission.
Slabsy is not liable for cards lost or damaged in shipping to or from CGC, CGC grading decisions, CGC errors or delays, market value changes, loss of anticipated sale proceeds, or indirect, consequential, incidental, punitive, or speculative damages.
If Slabsy ceases operations or cannot continue facilitating submissions, Slabsy will notify active customers, provide available CGC order information, stop accepting new CGC requests, and make reasonable efforts to return funds held for submissions not yet transmitted to CGC.
These terms are governed by the laws of the State of Texas. Disputes are subject to the exclusive jurisdiction of courts located in Tarrant County, Texas.
These terms, together with any written submission confirmation issued by Slabsy, form the entire agreement for the CGC Group Submission Service.
If any provision is found invalid or unenforceable, the remaining provisions continue in effect.
Slabsy may modify these terms at any time. Continued participation after modification constitutes acceptance of the updated terms.
Slabsy is not liable for delay or failure caused by events outside its reasonable control, including payment platform outages, carrier failures, natural disasters, CGC service disruptions, or government action.
Official notices may be delivered by email to the address provided by the customer at submission. Notices are deemed received 24 hours after sending. Customers are responsible for keeping contact information current.
Slabsy may discontinue the CGC Group Submission Service or decline a submission at any time. If Slabsy declines a submission before the official CGC order is transmitted, Slabsy will return any related funds received for that untransmitted order.
Questions can be sent to sales@slabsy.com.

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